Vehicle Connectivity and Multimedia Specialist

Reference: #9236

We are looking for a passionate and driven Vehicle Connectivity and Multimedia Specialist to join our team.

As an Vehicle Connectivity and Multimedia Specialist, you will provide technical assistance and support to Toyota and Lexus dealers for integrated multimedia systems.

You will work closely with team colleagues, Toyota/Lexus dealers, Toyota Motor Europe, and customers to ensure maximum satisfaction and effectively resolve technical issues.

 

Your role

  • Diagnose and resolve technical issues related to vehicle multimedia systems.
  • Provide technical support and assistance to dealers and customers regarding multimedia systems (audio, video, navigation, connectivity).
  • Train dealership staff on the use and troubleshooting of multimedia systems.
  • Collaborate with technical and production teams to improve systems and integrate user feedback.
  • Write and update technical documentation on our extranet.
  • Participate in follow-up meetings and share customer feedback and market trends with factories.

 

Your profile

  • Degree in electronics, computer science, engineering, or a related field.
  • Previous experience in the automotive multimedia technology or aftersales technical support is a plus.
  • In-depth knowledge of navigation, audio, video, and connectivity systems.
  • Excellent diagnostic and technical problem-solving skills.
  • Ability to train and communicate effectively with technical staff.
  • Proficiency with diagnostic tools and software specific to the automotive sector.
  • Bilingual Dutch/French, with a strong command of English.

 

Why join us?

If you thrive on expertise and enjoy working in a dynamic environment, this role offers the opportunity to significantly impact dealers and customers, enhancing the quality of our brands. Continuous training is key to maintaining your expertise. You will work on innovative projects and influence the future of automotive aftersales services.

We offer a market-conform salary, a one-month bonus, a company car, a net allowance, meal vouchers, and comprehensive insurance packages.

 

Your dedicated Talent Acquisition Partner: Marjan Dietens

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

Interested?

Application process

1. Apply

Have you seen a vacancy you like? Fill out the application form. We’ll send you an acknowledgement email, and our dedicated Talent Acquisition Partner will review your application and provide feedback.

2. Tell us a bit more

If we think there’s a possible match, you’ll have an initial contact with our Talent Acquisition partner by phone or video call. We’ll get to know each other a bit better and see if there’s a spark between us.

3. Tell us everything

There is definitely a spark. Time to meet your potential future manager for a more in-depth interview. We’ll discuss your skills, experience and drive. It’s also your chance to ask everything you want to know about us.

4. Final check

Welcoming people to our community means a lot to us. That’s why we often do additional checks. Like a personality test, a business case presentation, a reference check or a one-day job trial.

5. Contract

If we both feel you’re a good fit, you’ll get a formal job offer from us. If you accept, you get to sign, celebrate and discuss your start date.