Be the Face of Our New Delivery Center!
Are you passionate about cars and delivering exceptional customer service? We are looking for a dedicated specialist to join our team at the new delivery center in Machelen, where you will ensure top-tier customer experience in Dutch, French, and English.
About the Role:
As our new Delivery Employee, you will be the primary point of contact for customers at our brand-new delivery center. Your mission is to provide clients with all the information they need about their new vehicles and answer their questions with enthusiasm.
Your tasks include:
- Escorting customers to the delivery area and giving a detailed walkthrough of the vehicle’s features and options.
- Overseeing the administrative closure of client files, ensuring strict adherence to established processes.
- Closely monitoring and managing vehicle dossiers to ensure timely updates and resolution.
- Coordinating and initiating vehicle preparations before delivery, ensuring a smooth and efficient handover process.
- Acting as the primary contact for customers, providing comprehensive administrative details regarding their vehicles.
- Celebrating customer purchases and encouraging them to participate in feedback surveys.
- Serving as the liaison between customers and the service department to address any questions or concerns.
- Managing on-site vehicle deliveries, performing thorough car checks to ensure readiness.
- Promptly uploading all delivery-related documentation into the system.
Who are you?
We are seeking a dynamic individual who prioritizes delivering an exceptional customer experience. Here's what we value:
- Experience in a customer-focused role.
- Proficiency in Office applications, including Excel and Word.
- A strong interest in or knowledge of cars and their features.
- Fluency in both Dutch and French, with a good command of English.
- A team player who can also work independently when needed.
- Outstanding communication and sales skills.
- Adaptable, dynamic, and able to thrive in a fast-paced environment.
- A proactive problem-solver with a hands-on approach.
- Initiative-driven with the ability to manage tasks efficiently.
- Flexibility to juggle multiple responsibilities effectively.
What do we offer?
At our new delivery center, we offer a dynamic and varied role within a passionate team. You’ll have the chance to develop your skills further and grow alongside our company. We believe in fostering a positive work environment where hard work and enjoyment go hand in hand.
Benefits include:
- Company car with fuel card
- Insurance coverage
- Meal and eco vouchers
- 26 vacation days
Your Talent Acquisition Partner : Laurine Akwesi
All qualified applicants will be considered for employment regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin or disability.
