By now you probably have a good idea of what we do. How we do it is driven by our culture. In short, we deliver great experiences through fresh thinking and working better together. It’s a set of values and behaviours used as a guide for all colleagues across all levels and locations of Inchcape.
“I dare say with my hand on my heart that I have never had such fine colleagues. We work well together, respect each other and celebrate our successes.”
Nicolas – Business Development Manager Toyota & Lexus
“We are still a small team. We help each other, ask each other for advice. That only works when the atmosphere is great, which is the case here.”
Beatriz – Sales Admin supervisor Used Cars
“Being able to help customers and colleagues gives me a sense of being useful. That you are contributing to the well-being of others.”
Violette – Service Advisor Lexus
“We don’t think in silos here but look across departments at the customer. That brings new insights and leads to new ideas.”
Els – Operations Manager Toyota & Lexus Insurance
“I was excited by the opportunity to take on the sales manager role within a year at Inchcape! It shows the company’s trust and investment in their people.”
Jamal – Sales Manager BYD
“No two days are the same. Launching new models, organising events, preparing deliveries, … You immediately see the results of your work.”
Sophie – Vehicle Logistics Manager Toyota & Lexus
“Cars are evolving tremendously fast. Hybrid, electric cars, new technologies, … We get a lot of training here so you keep learning.”
Thomas – Auto mechanic bravoauto
“We help each other, no matter the situation. Especially with busy family lives, that kind of support is a huge plus. The company places a lot of importance on this.”
Emma – Conquest Campaign Manager Toyota & Lexus
1
We distribute car brands, the best in the world if you ask us. All via a growing network of retail sites and dealerships. And we’re ambitious. We keep striving for excellence, growth and a more sustainable transport.
2
We inspire you to grow. By developing your talents and skills on the job and through training. By working closely together with talented colleagues who gladly share their knowledge. And by collaborating across teams, leading to new insights and sparking fresh ideas.
3
Your voice matters. We value you for who you are and applaud you for what you do. With compliments, an attractive salary, and benefits. And you’ll also notice our appreciation in the little things. Like biscuits on your first day at Inchcape or pastries on a Monday morning.
4
Inchcape is fuelled and driven by people who want to make a difference and an impact. People who care equally about bringing a smile to a face or closing a fleet deal. And who take pride in every small gesture, every successful project and every community initiative.
1
We deliver, ensuring everything we do meets the expectations of our OEM partners, customers and colleagues. We focus on what matters most and take accountability for what we do, always looking to see how we can improve the way we work.
2
We want our customers and everyone we work and partner with to have a great experience. We do this by understanding their needs and designing industry-leading solutions that drive satisfaction and better commercial performance.
3
We lead our industry by looking ahead and taking smart risks, anticipating changes in our markets to develop innovative and sustainable solutions that delight our customers. Our ambition and future focus will ensure our company will grow and outperform our peers.
4
We achieve more by developing stronger teams that work better together. We are inclusive and bring together a diverse set of thinking from across the One Inchcape team. We share our passion for what we do and celebrate our success. We care about our colleagues, partners and communities, taking the time to understand each other and build mutual trust.
