Are you a driven professional with a passion for logistics? At Inchcape, we are looking for a Customer Logistics Representative to strengthen our team. In this role, you will play a crucial part in supporting our Toyota/Lexus dealership network in vehicle logistics.
Your role:
- First point of contact for Toyota/Lexus dealers: answering questions by phone and email regarding vehicle deliveries and expected delivery times.
- Support internal colleagues by providing information on order status.
- Manage and track fleet orders in the ERP system.
- Maintaining contact with the Car Centre in Bruges, where vehicles are stored.
- Administrative follow-up of transport damage cases.
- Actively contribute to improving logistics processes and flows.
Your profile:
- Excellent command of Dutch and French. English is an asset when dealing with international colleagues.
- Good command of MS Office and ability to learn ERP systems quickly.
- Strong communication skills, with a customer focus and service-oriented approach.
- Accurate and organised work, with excellent priority management.
- Understanding of logistics processes and sensitivity to the importance of deliveries to customers.
- Experience in the automotive sector is a plus, but not essential.
- Ability to adapt to change and work effectively in a dynamic environment.
- Resistance to stress, a hands-on mentality and a willingness to take ownership of their files.
Why Inchcape?
At Inchcape, you'll work in a team of experienced professionals, where collaboration and teamwork are top priorities. We invest in your development with a variety of opportunities.
We also offer you a competitive salary, a thirteenth month, a net allowance, luncheon vouchers, ecocheques and comprehensive insurance packages.
