Are you passionate about sales and customer service? Do you have experience in the automotive industry and specifically in the light commercial vehicles branch.
Join Inchcape, a global leader in automotive distribution and retail, as a "Fleet and Light Commercial Vehicle Sales advisor" for Toyota.
In this role, you will be instrumental in driving sales growth and ensuring exceptional customer satisfaction.
Your Role
- Guide customers through the sales process, providing expert advice on products, financing options, insurance, and accessories and specific transformations.
- Play a key role in launching the Toyota LCV Centre from Toyota City and contribute to the growth of our LCV business.
- Identify and pursue new fleet prospects daily, expanding our market presence.
- Maintain and follow up with existing customers to foster long-term relationships and ensure satisfaction.
- Create compelling commercial proposals, including financial products and offers.
- Leverage financial and technical specific data to enhance the sales process and meet targets.
Your Experience
Must Have:
- Proven experience as a Light Commercial Vehicle/Fleet Sales Executive. You understand the complexity of this sales process and you feel comfortable with the specific adaptations for those cars.
- Excellent verbal and written communication skills in Dutch, French, and business-level English.
- A track record of delivering high-quality customer service in THIS domain.
- Ability to set and achieve sales targets. You will drive the sales performance and business growth
- Proficient in organizing and prioritizing tasks effectively.
- Comfortable working with financial data in the sales process.
Nice to Have:
- Strong commercial attitude with proactive sales and prospecting skills.
- Ability to take initiative and work independently.
- Strong communication and administrative capabilities.
- Proven experience in the LCV market and the adaptations/transformations of those cars
We Offer
- An attractive base salary.
- A generous performance-based bonus scheme.
- Access to a company car.
- Meal vouchers and eco vouchers.
- insurance coverage.
- Ongoing training and development opportunities to support your career growth.
Your Talent Acquisition Partner : Laurine.Akwesi@inchcape.be
All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability.
We are looking for a Head of Logistics to join our Operations Support team! The position is responsible for overseeing all logistics operations related to vehicles, parts, and accessories for the Toyota and Lexus brands. The role ensures seamless, efficient, and high-quality logistics, delivery, and distribution to our dealer networks. The ideal candidate will bring extensive experience in logistics management and play a critical role in integrating BYD activities and managing a SAP migration for Toyota and Lexus.
Your role
Comprehensive Logistics Management:
- Coordinate and supervise all logistics existing vehicle and parts activities across Toyota and Lexus.
- Set up a new – separate – logistics platform (vehicles and parts) for the BYD brand.
- Oversee the full logistics picture of all process flows, platforms and connecting tools and information communication (logistics architecture).
Stakeholder management:
- Act as a liaison between all stakeholders, including dealerships, logistic hubs, and external partners.
- Serve as the primary logistics contact with other departments, fostering cross-functional collaboration.
Budget & Efficiency:
- Set up and manage the annual logistics budget.
- Develop a strategic plan towards logistics in order to efficiently supply our dealerships.
Project Leadership & SAP Migration:
- Lead and contribute to ongoing logistics projects, including investments in infrastructure and processes.
- Act as a Key User during the SAP migration from SAP Gold to SAP VMS, ensuring a smooth transition and integration of new systems.
Team & Succession Planning: Develop the logistics team, addressing staffing needs and preparing the team for future growth, particularly with the expanding BYD activities.
Your profile
- Proficiency in logistics systems, stock management, and warehouse management.
- Min. 5 years experience in logistics.
- Up-to-date with the latest logistics trends and technology.
- Experience in the automotive sector is an asset.
- Strong leadership and team motivation skills, with the ability to build and maintain a high-performing logistics team.
- A commercial mindset for collaboration with sales teams and other departments.
- Solution-oriented with a pragmatic approach to problem-solving.
- Operational forecasting ability to anticipate and respond to logistics challenges.
- Bilingual in French and Dutch, with fluency in English.
Why join us?
This is a unique opportunity to lead and transform Inchcape's logistics operations, taking on a high-impact role with significant growth potential. You will be at the forefront of integrating new logistics activities, driving organizational change, and preparing to step into a senior leadership role. If you are a seasoned logistics professional looking for a challenging and rewarding career move, we encourage you to apply.
Your dedicated Talent Acquisition Partner: Elise Falmagne
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
We are looking for a motivated Fleet Business Development Manager to join our team at Inchcape, the distributor of Toyota and Lexus in Belgium and Luxemburg. In this role, you will drive growth by attracting new business, managing key relationships, and leading participation in large and public tenders. If you have a background in account management, strong project coordination skills, and are ready to take on the challenge of working with large corporate and public sector clients, we want to hear from you!
Your role
- New Business Development: Attract and secure new business by prospecting large companies with fleets of over 100 vehicles.
- (International) Account Management: Manage and follow up on a portfolio of existing (international) accounts to ensure ongoing satisfaction and growth.
- Direct Sales: Lead and close large sales deals involving more than 20 vehicles.
- Tender Management: Analyze and participate in large (public) tenders (200+ vehicles), assessing viability and ensuring our offer meets mutual interests.
- Internal Alignment for Tenders: Coordinate with internal teams to set product offerings, pricing, logistics, and other requirements for tender participation.
- Networking: Build and nurture relationships with public organizations to increase awareness of Toyota’s offerings.
- Presentation & Proposal Development: Prepare and deliver compelling presentations to procurement teams to secure large tenders.
Your profile
- Interest in the automotive sector
- Experience in Account Management
- Strong Project Management skills
- Negotiation & Closing abilities
- Analytical Thinking
- Effective Networking and Presentation skills
- Proficiency in PowerPoint
- Bilingual in Dutch and French, with solid English skills
Why join us?
As a leading automotive distributor and retailer, Inchcape offers you the chance to work with a well-established and respected international company in the industry. As a key person in our organization, you will have significant contact with all departments and colleagues.
Your dedicated Talent Acquisition Partner: Elise Falmagne
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
As a Marketing Technology & Data Expert specializing in Salesforce Marketing Cloud, you will develop and maintain journeys, emails, and automations to execute newsletters, automated campaigns, and integrate with external platforms. Your role is crucial in helping us proactively approach our (potential) customers and generate leads and business opportunities.
Your role
- Within the marketing vision and strategy, you work on building, maintaining, and enhancing the local marketing technology landscape. You understand how systems and tools are connected and how they interact, always using the customer-first mindset in your approach.
- You analyze customer data coming from various sources. Based on that, you collaborate with the campaign managers on building informed segmentation, customer approach, campaigns, business opportunities, etc. and you take the lead in the development cycle.
- In collaboration various different teams across the company, you define scenarios with regard to automation and a personalized approach towards customer engagement.
- You are an expert in the established marketing technology field of Salesforce Marketing Cloud and train and guide colleagues in its use.
- You ensure that colleagues from other departments and our distribution network have access to customer data and provide guidance on using this data effectively.
- You stay up-to-date with the latest developments regarding marketing technology and propose internal optimizations.
- You set up performance reporting regarding campaigns, customer groups, segments, and more.
- You work closely with the other Marketing Colleagues to ensure a cohesive strategy and execution.
- You report to the Head of Customer Loyalty.
Your profile
- You have experience and ambition in marketing technology, particularly with Salesforce Marketing Cloud (e.g. Journey Builder, Automation Studio, Email Studio, etc.).
- Preferably you already have a first experience with analysis tools (such as Power BI, Alteryx), SQL, data architectures, customer facing systems (ERP, CRM, data warehouse) and/or marketing clouds.
- You are analytically strong and have a quick understanding of data, systems and tools.
- You are proactive and results-driven with the ability to manage projects and ensure progress.
- You are organizationally strong and approach things on a project basis. You ensure that things move forward, ensure that all parties achieve their results and can resolve any issues that arise.
- Based on your expertise, you act as a credible discussion partner for colleagues and external parties.
- You pay close attention to detail and accuracy in your work.
We offer
- A thrilling job where you are the expert in marketing automation for a renowned brand
- A real opportunity to work closely with various teams (notably Marketing & IT) and where your project management skills will be valued.
- A permanent contract allowing you to envision a long-term future within our company (freelancers/consultants not accepted)
Your dedicated Talent Acquisition Partner : Elise Falmagne
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
Are you a driven professional with a passion for logistics? At Inchcape, we are looking for a Car Logistics Employee to strengthen our team. In this role, you will play a crucial part in supporting our Toyota/Lexus dealership network in vehicle logistics.
Your role:
- First point of contact for Toyota/Lexus dealers: answering questions by phone and email regarding vehicle deliveries and expected delivery times.
- Support internal colleagues by providing information on order status.
- Manage and track fleet orders in the ERP system.
- Maintaining contact with the Car Centre in Bruges, where vehicles are stored.
- Administrative follow-up of transport damage cases.
- Actively contribute to improving logistics processes and flows.
Your profile:
- Excellent command of Dutch and French. English is an asset when dealing with international colleagues.
- Good command of MS Office and ability to learn ERP systems quickly.
- Strong communication skills, with a customer focus and service-oriented approach.
- Accurate and organised work, with excellent priority management.
- Understanding of logistics processes and sensitivity to the importance of deliveries to customers.
- Experience in the automotive sector is a plus, but not essential.
- Ability to adapt to change and work effectively in a dynamic environment.
- Resistance to stress, a hands-on mentality and a willingness to take ownership of their files.
Why Inchcape?
At Inchcape, you'll work in a team of experienced professionals, where collaboration and teamwork are top priorities. We invest in your development with a variety of opportunities.
We also offer you a competitive salary, a thirteenth month, a net allowance, luncheon vouchers, ecocheques and comprehensive insurance packages.
Are you a driven and experienced Talent Acquisition professional ready to take Inchcape to the next step? Join our dynamic HR team and lead our efforts to attract and retain top talent, ensuring we build a workforce that drives our company's success.
Your role
- Be in charge of managing all recruitment processes and strategies within a small but efficient Talent Acquisition team (you and a Talent Acquisition partner).
- For a part of our business (distribution), manage the recruitment and selection process from A to Z, collaborating with hiring managers, HR Business Partners, and other stakeholders.
- Outline employer branding initiatives in line with company expectations and lead projects to develop creative solutions for talent acquisition challenges.
- Proactively manage talent pools for strategic profiles.
- Develop metrics and evaluate the effectiveness of various attraction tools and channels.
- Oversee Talent Acquisition vendors, including contracts and invoice processes.
- Manage change and ensure the perfect use of all talent acquisition processes within SuccessFactors.
- Plan and execute diversity & inclusion activities related to Talent Attraction & Acquisition
- Ensure compliance with Data Privacy and GDPR regulations in all recruitment activities
Your profile
- Master’s or Bachelor’s degree in Human Resources or a related field, or equivalent experience.
- 5-7 years of experience as a Talent Acquisition Specialist.
- Excellent understanding of full-cycle recruitment processes and In-depth knowledge of candidate selection methods.
- Hands-on experience with Applicant Tracking Systems and social media platforms (LinkedIn, Indeed, etc.).
- Outstanding communication and interpersonal skills.
- Proficient in Dutch, French, and English, with strong written and verbal communication skills.
- Excellent presentation, customer service, organizational, and time management skills. Drive, proactive, positive, "can do" attitude.
Why join us?
Be part of a forward-thinking company that values innovation, diversity, and inclusion. At our company, you will have the opportunity to shape the future of our workforce, work with a collaborative team, and grow your career. Join us and make a difference!
Your dedicated Talent Acquisition partner : Elise Falmagne
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
We are looking for a passionate and driven Vehicle Connectivity and Multimedia Specialist to join our team.
As an Vehicle Connectivity and Multimedia Specialist, you will provide technical assistance and support to Toyota and Lexus dealers for integrated multimedia systems.
You will work closely with team colleagues, Toyota/Lexus dealers, Toyota Motor Europe, and customers to ensure maximum satisfaction and effectively resolve technical issues.
Your role
- Diagnose and resolve technical issues related to vehicle multimedia systems.
- Provide technical support and assistance to dealers and customers regarding multimedia systems (audio, video, navigation, connectivity).
- Train dealership staff on the use and troubleshooting of multimedia systems.
- Collaborate with technical and production teams to improve systems and integrate user feedback.
- Write and update technical documentation on our extranet.
- Participate in follow-up meetings and share customer feedback and market trends with factories.
Your profile
- Degree in electronics, computer science, engineering, or a related field.
- Previous experience in the automotive multimedia technology or aftersales technical support is a plus.
- In-depth knowledge of navigation, audio, video, and connectivity systems.
- Excellent diagnostic and technical problem-solving skills.
- Ability to train and communicate effectively with technical staff.
- Proficiency with diagnostic tools and software specific to the automotive sector.
- Bilingual Dutch/French, with a strong command of English.
Why join us?
If you thrive on expertise and enjoy working in a dynamic environment, this role offers the opportunity to significantly impact dealers and customers, enhancing the quality of our brands. Continuous training is key to maintaining your expertise. You will work on innovative projects and influence the future of automotive aftersales services.
We offer a market-conform salary, a one-month bonus, a company car, a net allowance, meal vouchers, and comprehensive insurance packages.
Your dedicated Talent Acquisition Partner: Marjan Dietens
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
Fantastic Opportunity at Inchcape! Join Team Toyota City!
Your Adventure Starts Here: Diagnostician (Outside Category)
- Deliver error-free and accurate service to our wonderful customers.
- Perform maintenance and repairs on the most advanced vehicles.
- Dive into the world of diagnostics, create detailed reports of technical problems and independently carry out complex repairs.
- Be the fearless backup to our studio chief when needed.
- Share your extensive knowledge with other engineers to take the team to new heights.
- Provide technical explanations to customers and conduct test drives that provide crucial insights.
- Help prepare accurate price quotes.
- Effortlessly navigate the workshop with all the necessary materials and tools for legendary maintenance and repairs.
Profile that Hits the Stars:
- Secondary education in a technical direction (car mechanics, electronics).
- Experience in the automotive sector, with a specialization in diagnostics.
- Focused on service, accuracy and organization.
- A team player who shares knowledge, collaborates and takes the team to new heights.
What do we offer?
- The opportunity to shine at the reference brand in hybrid vehicles: Toyota!
- A professional challenge in a team of enthusiastic petrolheads.
- Develop your skills further through the Toyota/Lexus Academy and become an automotive mechanics star!
- An enterprising environment where quality is central.
Are you ready for this incredible adventure? Apply now!
Your Talent Acquisition partner : Laurine Akwesi
All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability.
We are seeking a dedicated Health, Safety & Environment (HSE) Manager to join our team at Inchcape. In this role, you will lead the development, implementation, and management of HSE programs, ensuring compliance with regulations and promoting a culture of safety and environmental stewardship. If you are a proactive professional with a passion for health, safety, and the environment, this is an excellent opportunity to make a significant impact within a dynamic and growing company.
Your role
- Conduct thorough risk analysis to identify potential hazards and implement effective action plans, in collaboration with the business.
- Ensure compliance with local and federal HSE regulations and standards.
- Collaborate with the Inchcape Group to implement the Global HSE Management System, group-wide programs, stay up-to-date with Group's requirements, and conduct regular audits to ensure compliance.
- Develop, implement, and manage HSE programs and projects aimed at improving workplace safety and environmental performance.
- Establish, monitor, and report on HSE KPIs, ensuring continuous improvement in safety and environmental metrics.
- Provide training and guidance to employees on HSE practices and policies.
- Investigate incidents, accidents, and near-misses, and develop action plans to prevent recurrence.
- Work effectively with (site) management and other stakeholders to promote a culture of safety, wellbeing and environmental stewardship.
- Act as the official Preventieadviseur / Conseiller en Prévention and Milieucoördinator / Coordinateur Environnemental.
- Actively participate in and support the "Committee for Prevention and Protection at Work", providing expertise and guidance to ensure workplace safety and wellbeing initiatives.
Your profile
- Official certificate of "Preventieadviseur niveau II / Conseiller en Prevention niveau II"
- Minimum of 5 years of experience in an HSE role.
- In-depth knowledge of HSE regulations, standards, and best practices.
- Strong analytical and problem-solving skills.
- Good interpersonal skills and capable of influencing operational management and the HSE culture changes.
- Excellent communication skills.
- Experience with ISO certified systems such as ISO 45001 and/or ISO 14001.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Fluent in Dutch or French, with a knowledge of the other language. Fluent in English.
Why join us
If you thrive on challenges and enjoy working in a dynamic environment, this role offers the opportunity to make a significant impact and drive meaningful change within our organization. You will join a company where your expertise in health, safety, and environmental management will be highly valued and instrumental in shaping our HSE culture.
We offer you a market-conform salary, a one-month bonus, a company car, a net allowance, meal vouchers, and comprehensive insurance packages.
The position requires travel to multiple sites across Belgium (Zaventem, Vilvoorde, Machelen, Anderlecht, Antwerp, Ghent).
Your dedicated Talent Acquisition Partner: Marjan Dietens
All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.