Job Summary: 

The Junior Business Intelligence (BI) Support officer will play a key role in supporting the BI team and ensuring the smooth operation of BI tools, systems, and  processes. (training will be provided). This position focuses on providing operational support, managing day-to-day tasks, assisting with business-as-usual (BAU) functions. Providing support on different in-house projects where we will improve our SAP system, data analytics platform and more. The team you will support, ensures a high quality service to all departments.
 

Your role:

• Day-to-Day Operations Support: Provide ongoing support for the BI tools and systems in place, assisting the team with report generation, data management, and troubleshooting.
• Assisting with Projects: Support the team in multiple projects .
• Data Integrity and Quality Assurance: Ensure that data used for reporting is accurate, reliable, and up to date by performing regular data checks and resolving discrepancies.
• Ad-hoc Reporting and Analysis: Generate custom reports and support analytical tasks as requested by different departments, providing actionable insights and recommendations.
• Collaboration and Team Support: Assist BI analysts and other team members in the development and maintenance of BI reports and dashboards. Work closely with cross-functional teams to ensure smooth communication and alignment during key transitions.
• User Support and Training: Provide assistance and training to end-users on BI systems, tools, and reporting processes, ensuring they can effectively use available BI resources.
• System Monitoring and Optimization: Monitor the performance of BI systems and tools, identifying potential areas for improvement or optimization to ensure efficiency and effectiveness.
• Documentation: Maintain comprehensive documentation for BI processes, systems, and troubleshooting procedures to ensure consistency and continuity.
• Support Change Management: Play an active role in the change management process by assisting with system updates, user transitions, and communication regarding new BI functionalities or tools

Your profile:
 

• Education:
  • Bachelor’s degree in business administration, office management or a related field (or an equivalent through work experience).
• Experience:
  • A first experience through internships or work in Business Intelligence support or data analysis roles.
  • Experience with BI tools such as Power BI or SAP BusinessObjects is a plus.
• Technical Skills:
  • Strong knowledge in MS Excel is a must.
  • Knowledge of BI tools (Power BI) and data visualization best practices is a plus.
  • Familiarity with ETL (Extract, Transform, Load) processes and data pipelines is a plus
• Soft Skills:
  • Decent English and Fluent French or Fluent Dutch
  • Strong problem-solving and troubleshooting skills.
  • Hands on mentality.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively with both technical and non-technical teams.
  • Attention to detail and strong organizational skills.
• Desired Attributes:
  • A proactive approach to learning new BI tools and technologies.
  • Ability to manage multiple tasks and prioritize effectively.
  • Passion for supporting business growth through effective reporting.

Why join us:

• Be part of a global organization offering growth opportunities and career development in support, administration, BI and business.
• Work in a supportive and inclusive environment, representing leading brands like Toyota, Lexus and BYD (electrical vehicles).
• Benefit from flexible working hours, remote work options, and a competitive salary package with lunch voucher, insurances, yearly bonus, company car and many more.
• Gain hands-on experience in Business Intelligence, administration and the automotive industry.

Your Talent Acquisition Partner : Jonathan Boeykens
 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

Step into the future of mobility! For BYD, the all-electric brand rapidly gaining ground in European markets and part of Inchcape, we are looking for an Automotive Technician.

 

Join our fantastic team at BYD Zaventem contribute to the evolution of sustainable mobility.

 

What will you do?

As an Automotive Technician at BYD, you will play a key role in delivering exceptional service and quality. Your tasks will include:

• Performing maintenance and repairs on electric vehicles.
• Providing technical explanations to customers about completed work.
• Preparing quotes for maintenance and repairs.
• Using advanced tools and equipment to execute tasks to perfection.
• Collecting all necessary information independently to complete your assignments accurately.
   

Who you are?

We are looking for a passionate team player with a love for cars and innovative technologies. Do you recognize yourself in the following profile?

• You have completed a technical education (e.g., automotive mechanics or electronics) or have equivalent experience.
• You are interested in or have experience with electric vehicles and the latest developments in the automotive industry.
• You are service-oriented, precise, and independent, while also enjoying learning from colleagues and sharing your knowledge.
• You are fluent in Dutch or French
   

What do we offer?

At BYD, you don’t just get a job; you get the opportunity to be part of a mobility revolution!

• Competitive salary and attractive benefits, including meal vouchers and health insurance.
• An annual bonus and 26 vacation days.
• Future-focused training through the BYD Academy to grow your career.
• A dynamic work environment with room for your ideas and initiatives.
• The chance to work in a company leading the way in electric mobility.
   

Your Talent Acquisition partner : Laurine Akwesi

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

We are looking for a experienced Fleet Business Development Manager to spearhead our efforts in integrating BYD vehicles into corporate fleets. If you have a passion for innovation and a drive for excellence, this is your chance to make a significant impact.

 

Your role
As our Fleet Business Development Manager, you will:

• Drive New Business: Identify and target companies with fleets of 50+ vehicles. Develop strategies to engage and secure new customers through various channels.
• Showcase Excellence: Present BYD's innovative vehicles, highlighting their quality and fleet advantages. Utilize your expertise in car taxation and Total Cost of Ownership (TCO) to demonstrate value.
• Build Relationships: Maintain and grow relationships with existing customers, encouraging them to expand their BYD fleet.
• Collaborate and Report: Work closely with BYD concessions, providing valuable feedback, and report directly to the Head of Fleet.

 

Your experience

• Education and Experience: Bachelor's degree or equivalent experience. Several years in the automotive or leasing industry is essential. Fleet or B2B sales experience is a plus.
• Expertise: Strong knowledge of car taxation and TCO.
• Skills: Proactive, results-oriented, with excellent social and communication skills. French as a first language, with strong Dutch and English proficiency. Proficient in Excel and PowerPoint.
• Mindset: Independent, opportunity-seeker, solution-focused.

 

We offer

• The possibility to join a young and dynamic team working for a brand in full expansion.
• An open, collaborative working environment with flexible hours and remote work options.
• A chance to drive the future with Inchcape and BYD
• Receive a competitive salary package with additional benefits.

 

Are you ready to take on the challenge of developing a new automotive brand in Belgium and Luxembourg? Don’t hesitate and apply today!

 

Your dedicated Talent Acquisition Partner : Laurine Akwesi

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
 

Are you passionate about sales and customer service? Do you have experience in the automotive industry and specifically in the light commercial vehicles branch.
Join Inchcape, a global leader in automotive distribution and retail, as a "Sales Advisor Fleet Toyota" for Toyota.
In this role, you will be instrumental in driving sales growth and ensuring exceptional customer satisfaction.

 

Your Role

•   Guide customers through the sales process, providing expert advice on products, financing options, insurance, and accessories and specific transformations.
•   Play a key role in launching the Toyota LCV Centre from Toyota City and contribute to the growth of our LCV business.
•   Identify and pursue new fleet prospects daily, expanding our market presence.
•   Maintain and follow up with existing customers to foster long-term relationships and ensure satisfaction.
•   Create compelling commercial proposals, including financial products and offers.
•   Leverage financial and technical specific  data to enhance the sales process and meet targets.

Your Experience
 

Must Have:

•   Excellent verbal and written communication skills in Dutch, French, and business-level English.
•   A track record of delivering high-quality customer service in THIS domain.
•   Ability to set and achieve sales targets. You will drive the sales performance and business growth
•   Proficient in organizing and prioritizing tasks effectively.
•   Comfortable working with financial data in the sales process.

Nice to Have:

• Strong commercial attitude with proactive sales and prospecting skills.
• Ability to take initiative and work independently.
• Strong communication and administrative capabilities.
• Proven experience in the LCV market and the adaptations/transformations of those cars

 

We Offer

• An attractive base salary.
• A generous performance-based bonus scheme.
• Access to a company car.
• Meal vouchers and eco vouchers.
•  insurance coverage.
• Ongoing training and development opportunities to support your career growth.
   

Your Talent Acquisition Partner : Laurine.Akwesi@inchcape.be

All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability.

As a Sales Admin & Delivery Employee, you will play a key role in the vehicle delivery process, ensuring seamless administration and coordination to provide our customers with the best experience. 

 

Your Role:
Your responsibilities include:

Registering new cars, invoicing on the day of delivery, and processing proof of payment.
Managing financing and maintenance contracts, preparing delivery documents, and assembling welcome packages.
Maintaining accurate administration and filing of all delivery files.
Coordinating transport and logistics for vehicle deliveries.
Scheduling appointments for vehicle handovers and following up on files for both new and used cars.
    
Your Profile:

Experience in an administrative role with customer interaction.
Proficient in Office applications (Excel, Word), and knowledge of systems such as Navision or Incadea is a plus.
Fluent in Dutch, French, and English, ensuring smooth communication with everyone.
A true team player who thrives in collaboration and communicates effectively.
Organized and precise while remaining flexible when needed.
Dynamic, solution-oriented, and always ready to take initiative.
Reliability and integrity are part of your core values.
    
Why Join Us?
At Inchcape, you will be part of a supportive team of experienced professionals, where collaboration and teamwork are paramount. We invest in your growth with various training opportunities to help you achieve your career goals.

Additionally, we offer a competitive salary, a company car with a fuel card, a 13th month, a net allowance, meal vouchers, comprehensive insurance packages, and more.

Your Talent Acquisition Partner: Laurine Akwesi

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
 

Looking for a role where you can make a difference and bring our BYD business to a higher level? Then this may the opportunity you were waiting for! We are looking for an experienced Regional Sales Manager to drive commercial growth in Belgium and Luxembourg, support our agency partners and ensure customer satisfaction to maintain BYD’s position as a top choice car brand.

Your role:

• As a Regional Sales Manager, we expect you to drive and achieve commercial growth objectives in the BeLux.
• You guide and motivate our agency network to meet sales targets.
• You maintain a strong focus on customer satisfaction.
• You ensure agency compliance with BYD standards.
• You identify industry trends and opportunities.
• You manage logistics for efficient product delivery.
• You serve as the main point of contact for agency partners.
• You report to the Sales Manager.

 

Your experience:

• We seek a passionate, results-driven Regional Sales Manager who can inspire, lead, and achieve excellence in customer service within the automotive industry.
• You are customer-focused with strong communication and problem-solving skills.
• You have a solid understanding of independent franchise agencies and sales dynamics.
• You are proficient in developing long-term relationships and identifying opportunities.
• You are able to lead through influence and collaborate effectively.
• You have an in-depth knowledge of automotive revenue drivers.
• You have 5+ years of sales experience, preferably in the automotive sector.
• You are experienced in exceeding sales targets and managing independent dealer networks.
• You have excellent social and communication skills.
• You are proficient in common software tools.
• You are fluent in Dutch and French, with good English skills.

 

We offer

• The possibility to join a young and dynamic team working for a brand in full expansion.
• An open, collaborative working environment with flexible hours and remote work options.
• A chance to drive the future with Inchcape and BYD
• A competitive salary package with additional benefits.

 

Your dedicated Talent Acquisition Partner : Jonathan Boeykens

 

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

 

About the job:

Have you long been fascinated by the idea of becoming a top salesperson in the automotive world and do you have a deep passion for BYD? Well, this could just be your golden opportunity!

Because we are looking for a Sales Advisor for our concession at BYD Zaventem. Join our team and turn your love for cars and sales into your professional adventure!

 

Job content:

As a Sales Advisor, you will be responsible for showroom sales at BYD

Your main responsibilities are (but not limited to):

• You actively seek out new customers.
• You provide (potential) customers with the right information and advice. You build a relationship of trust and ensure optimal customer satisfaction.
• You ensure that test drives run smoothly.
• You keep track of interested parties.
• You will act as a "brand ambassador" in the showroom, at events and via social media.
• You will ensure the delivery of vehicles to customers.
• You will perform the necessary administrative tasks related to the sales process.

 

Who are you? 

• You have a keen interest in the automotive sector and fully electric cars.
• You are a go-getter, you are very results-oriented and you have the drive to succeed. 
• You see opportunities and take action.
• You put the customer first and prefer a personalised approach.
• You with successful sales experience.
• You have a neat appearance.
• You have a hands-on mentality.
• You are stress-resistant and know how to prioritise.
• You have strong communication skills in Dutch and French, as well as knowledge of English.

 

What we offer:

Have you been continuously nodding "yes" while reading this? Then now is the time to take action and apply quickly!

This unique opportunity offers you the chance to work for a leading international car company.

Here are some off the advantages that you may expect:

• An attractive salary
• Great legal benefits await you
• Company car with fuel card,
• insurance, meal and eco cheques,
• and 26 days' holiday.

In addition, you will have the opportunity to further develop your skills in a professional environment.

Imagine being part of a team full of enthusiastic colleagues, where entrepreneurship and striving for excellence are key.

 

If you are interested, please send your CV to: Laurine Akwesi

 

 

All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability.

Are you ready to launch your career in Human Resources and Payroll? We are looking for a Payroll & HR Assistant to provide essential support to our Payroll & HR Administration Officer. In this role, you will help ensure the smooth running of administrative processes, making a direct impact on employee satisfaction and operational efficiency. If you’re detail-oriented, eager to learn, and excited about growing in payroll and HR responsibilities, we’d love to hear from you!

🛠️ Your Role
As our Payroll & HR Assistant, you will:

• Assist the Payroll & HR Administration Officer with various tasks, ensuring seamless execution of daily HR operations.
• Manage car park allocations and oversee general administrative processes for employees.
• Organize and maintain accurate employee files and handle social documentation.
• Prepare onboarding documentation and processes for new hires.
• Administer employee insurance plans and handle straightforward employee queries.
• Enter, update, and verify employee data in various HR systems to ensure accuracy and compliance.

 

👤 Your Profile

• Language Skills: Fluent in either Dutch or French and able to become quickly proficient in the other language. A good level of English is preferred.
• Strong organizational skills and attention to detail.
• Clear and professional communicator who enjoys assisting employees.
• Ambitious and eager to grow into more payroll responsibilities over time.
• Proactive, collaborative, and hands-on in your approach to work.

 

✨ Why Join Us?

• Be part of a global organization offering growth opportunities and career development in HR and payroll.
• Work in a supportive and inclusive environment, representing leading brands like Toyota, Lexus and BYD (electrical vehicle).
• Benefit from flexible working hours, remote work options, and a competitive salary package with lunch voucher, insurances, yearly bonus and many more.
• Gain hands-on experience in payroll processes, HR administration, and the automotive industry.

🖱️Ready to Apply?
If this opportunity excites you and aligns with your aspirations,  apply today! Join us to grow your expertise in payroll and HR in a dynamic and supportive team.

 

🦸‍♀️Your Talent Acquisition Partner : Elise Falmagne

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
 

Want to work on the leading electric car brand? Now are exciting times to work on electrical vehicles, the future of mobility. BYD is the global leader in electric & hybrid cars with over 400000 cars sold worldwide in 2024!

If you want to join the ride to success with us, check out this unique job opportunity!

We are looking for a Campaign & Media Manager focused on driving sales through performance driven campaigns as well as increase the overall awareness of BYD in Belgium & Luxembourg via positioning & branding campaigns.

Your role

• You develop, plan, and execute multi-channel marketing campaigns (online & offline) to promote BYD electric & hybrid cars in Belgium and Luxembourg
• You manage online & offline campaigns from A to Z (managing the budget, briefing content agency, monitoring and optimising campaigns);
• You create and execute paid digital marketing campaigns on social networks;
• You create with our agency unique and bold above the line campaigns
• You define in collaboration with the head of marketing & media agency the best media strategy to reach targets in the most efficient way
• You deliver detailed campaign reports using the usual analytical tools (GA4, Meta business suite….) 
• You will optimise conversion funnels (management of key conversion points, A/B testing, performance measurement, etc.).
• You have the end-to-end view from campaign to final conversion (sales)
• You collaborate with the digital content expert in optimising the website
• You collaborate effectively & support colleagues in ad-hoc requests

 

Your experience

• We are looking for a passionate and motivated marketer with:
• Experience in managing 360° marketing and communication campaigns 
• Strong analytical skills and data-driven thinking with a proven ability to turn data into insightful reporting
• At least 3-5 years’ experience in a similar role, and wants to get skills to the next level
• A hands-on mentality and is not afraid of rolling up sleeves and getting things done
• Comfortable working in a start-up mindset where everything is possible 
• Languages: Fluent in French or Dutch – good level of English

We offer

• The possibility to join a young and dynamic team working for a brand in full expansion.
• An open, collaborative working environment 
• A chance to drive the future with Inchcape and BYD
• A competitive salary package with additional benefits.

Your dedicated Talent Acquisition Partner : Elise Falmagne

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
 

As a Customer Service Officer, you will play a key role in ensuring customer satisfaction and loyalty. You will be responsible for managing customer inquiries and complaints for our Toyota and Lexus brands, providing efficient and tailored resolutions for each situation. Through your attention to detail, listening skills, and collaboration with internal teams and the dealer network, you will help deliver a positive and professional customer experience in Belgium and Luxembourg.

 

Your Responsibilities
Managing Customer Complaints:

• Handle all incoming inquiries (calls, emails, online forms, chat, social media) efficiently and professionally.
• Respond diligently and courteously to incoming calls from customers and dealers.
• Identify appropriate solutions in collaboration with internal departments (Technical, Warranty, After-sales, Product).
• Offer realistic and satisfactory resolutions for the customer while respecting budget constraints.
• Maintain clear, precise, and professional communication, particularly in more delicate situations.

Back-Office Case Management:

• Accurately record and meticulously follow up on cases using internal tools (such as SAP and CRM).
• Manage each case from start to finish, adhering to internal procedures and guidelines for optimal follow-up.

Collaboration with the Dealer Network:

• Interact directly with dealers to resolve issues related to end customers.
• Ensure effective coordination among all stakeholders, leaving no issue unresolved.

 

Your Profile

• Perfectly bilingual in French and Dutch (oral and written).
• At least initial experience in Customer Service, ideally in a call center or customer service environment for high-value products.
• Experience in a technical or automotive environment is a plus.
• Team player, collaborative, and solution-oriented.
• Assertiveness to handle delicate situations, with the ability to say “no” constructively.
• A strong customer focus and active listening skills to address their needs.
• Strong organizational skills and the ability to manage cases thoroughly without leaving issues unresolved.

 

Why Join Inchcape?

• You will join a company where customer satisfaction is at the core of our values, supported by our commitment to providing exceptional customer experiences for Toyota and Lexus brands.
• You will have the opportunity to turn daily challenges into tangible solutions, contributing to the continuous improvement of our processes.
• You will work in a dynamic environment where every day presents new technical and relational challenges to tackle.
• You will be part of an engaged and collaborative team, with plenty of opportunities for learning and professional development.

 

Your Talent Acquisition partner : Elise Falmagne

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.