We are looking for a passionate and driven Vehicle Connectivity and Multimedia Specialist to join our team.

As an Vehicle Connectivity and Multimedia Specialist, you will provide technical assistance and support to Toyota and Lexus dealers for integrated multimedia systems.

You will work closely with team colleagues, Toyota/Lexus dealers, Toyota Motor Europe, and customers to ensure maximum satisfaction and effectively resolve technical issues.

 

Your role

• Diagnose and resolve technical issues related to vehicle multimedia systems.
• Provide technical support and assistance to dealers and customers regarding multimedia systems (audio, video, navigation, connectivity).
• Train dealership staff on the use and troubleshooting of multimedia systems.
• Collaborate with technical and production teams to improve systems and integrate user feedback.
• Write and update technical documentation on our extranet.
• Participate in follow-up meetings and share customer feedback and market trends with factories.

 

Your profile

• Degree in electronics, computer science, engineering, or a related field.
• Previous experience in the automotive multimedia technology or aftersales technical support is a plus.
• In-depth knowledge of navigation, audio, video, and connectivity systems.
• Excellent diagnostic and technical problem-solving skills.
• Ability to train and communicate effectively with technical staff.
• Proficiency with diagnostic tools and software specific to the automotive sector.
• Bilingual Dutch/French, with a strong command of English.

 

Why join us?

If you thrive on expertise and enjoy working in a dynamic environment, this role offers the opportunity to significantly impact dealers and customers, enhancing the quality of our brands. Continuous training is key to maintaining your expertise. You will work on innovative projects and influence the future of automotive aftersales services.

We offer a market-conform salary, a one-month bonus, a company car, a net allowance, meal vouchers, and comprehensive insurance packages.

 

Your dedicated Talent Acquisition Partner: Marjan Dietens

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

We are looking for a motivated Fleet Business Development Manager to join our team at Inchcape, the distributor of Toyota and Lexus in Belgium and Luxemburg. In this role, you will drive growth by attracting new business, managing key relationships, and leading participation in large and public tenders. If you have a background in account management, strong project coordination skills, and are ready to take on the challenge of working with large corporate and public sector clients, we want to hear from you!

 

Your role

• New Business Development: Attract and secure new business by prospecting large companies with fleets of over 100 vehicles.
• (International) Account Management: Manage and follow up on a portfolio of existing (international) accounts to ensure ongoing satisfaction and growth.
• Direct Sales: Lead and close large sales deals involving more than 20 vehicles.
• Tender Management: Analyze and participate in large (public) tenders (200+ vehicles), assessing viability and ensuring our offer meets mutual interests.
• Internal Alignment for Tenders: Coordinate with internal teams to set product offerings, pricing, logistics, and other requirements for tender participation.
• Networking: Build and nurture relationships with public organizations to increase awareness of Toyota’s offerings.
• Presentation & Proposal Development: Prepare and deliver compelling presentations to procurement teams to secure large tenders.

 

Your profile

• Interest in the automotive sector
• Experience in Account Management
• Strong Project Management skills
• Negotiation & Closing abilities
• Analytical Thinking
• Effective Networking and Presentation skills
• Proficiency in PowerPoint
• Bilingual in Dutch and French, with solid English skills

 

Why join us?

As a leading automotive distributor and retailer, Inchcape offers you the chance to work with a well-established and respected international company in the industry. As a key person in our organization, you will have significant contact with all departments and colleagues.

 

Your dedicated Talent Acquisition Partner: Elise Falmagne

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

The Head of Customer Loyalty is responsible for crafting and executing strategies that boost customer retention, engagement, and loyalty for Toyota and Lexus. By leveraging personalized communication and effective CRM initiatives, this role ensures tailored, timely, and impactful customer interactions that align with business objectives.
 

Your Role
Loyalty Strategy Development:

• Define and implement loyalty and CRM strategies to enhance customer retention and engagement.
• Design personalized communication plans tailored to various customer segments and touchpoints.
• Optimize vehicle lifetime value through strategic initiatives.

CRM Management:

• Oversee CRM system integration, ensuring efficient data collection, analysis, and utilization.
• Manage 1:1 customer communications (e.g., product updates, after-sales campaigns).
• Develop automated lifecycle campaigns to engage customers at key stages (onboarding, retention, re-purchase).
• Ensure data quality and compliance with GDPR guidelines, improving processes for data collection across multiple channels.

Lead Management:

• Supervise the lead management process, ensuring effective nurturing and conversion.
• Align lead management strategies with sales and marketing goals while monitoring performance metrics.
• Collaborate with call centers and dealerships to ensure strong follow-up and optimized conversion rates.

Team Leadership & Development:

• Lead and mentor a team of CRM, email marketing, and loyalty specialists.
• Foster a customer-first and data-driven culture within the team.
• Collaborate with cross-functional teams to align loyalty initiatives with broader marketing efforts.

Budgeting & Performance Tracking:

• Manage the loyalty budget and ensure a high ROI on CRM activities.
• Monitor and report on performance metrics to drive continuous improvement.

 

Your Profile

• Fluent in Dutch and French, with a strong command of English.
• Higher degree in marketing with a strong experience in a marketing-related role.
• Proven expertise in CRM management, loyalty campaigns, and lead management, including end-to-end processes for lead generation and conversion.
• Strong leadership and team development skills.
• Well-organized, detail-oriented, and analytical thinker.
• Affinity or interest in the automotive sector.

 

Why Join Us?

• Be part of a dynamic team dedicated to delivering exceptional customer experiences for Toyota and Lexus.
• Lead impactful loyalty initiatives and make a tangible difference in customer engagement.
• Collaborate with talented professionals in an innovative and data-driven environment.
• Enjoy opportunities for growth and professional development in a supportive, team-oriented culture.

 

Your Talent Acquisition Partner : Elise Falmagne

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.
 

Are you a legal professional ready to take on a dynamic and impactful role? At Inchcape, we are looking for a Legal Counsel / Legal Business Partner to provide strategic legal support and ensure compliance across our Belux operations. With a focus on data privacy and regulatory excellence, this position offers a chance to influence our business at both local and global levels. Join us to be part of an international team driving innovation and ethical practices in the automotive industry.

 

Your Role
As the Legal Counsel / Legal Business Partner, you will:

• Serve as a trusted advisor on data privacy, corporate governance, and regulatory compliance.
• Oversee data protection efforts, including GDPR compliance, data breach management, and DPIAs.
• Provide expert legal advice on commercial contracts and ensure adherence to Belgian and European laws.
• Act as company secretary, managing corporate records and legal documentation.
• Identify and mitigate legal risks while coordinating litigation and disputes when necessary.
• Represent the company with external stakeholders, including legal counsel, regulatory authorities, and industry associations.
• Draft, review, and negotiate various contracts, from employment agreements to IT and franchising contracts.

 

Your Profile
To thrive in this role, you should bring:

• A Master’s degree in Law from a recognized university.
• A broad experience in corporate and commercial law.
• Strong knowledge of Belgian and European legal frameworks; experience in the automotive or retail industry is a plus.
• Fluency in Dutch and French, with professional proficiency in English.
• Exceptional analytical, problem-solving, and interpersonal skills, with a commitment to integrity and professionalism.
• A specialization in data privacy or additional education in the field (preferred but not mandatory).

 

Why Join Us
At Inchcape, we offer:

• A collaborative, multinational work environment with opportunities to contribute to global projects.
• Professional growth and development through engagement in complex, high-impact legal and compliance initiatives.
• A supportive and innovative culture that values ethical practices and teamwork.
• The chance to influence and shape legal strategies in a company recognized as a leader in the automotive industry.

 

Your Talent Acquisition Partner : Elise Falmagne

 

All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, nationality, or disability.

We are looking for Logistics Specialist to play a key role in the delivery process of our vehicles and ensuring a smooth and excellent experience for our customers.  

Your role
As a Logistics Specialist in our Distribution business, you will play a key role in ensuring the efficient flow of vehicles, inventory, and documentation through close collaboration with internal teams and our logistics partners, including BYD Europe Logistics. You will manage SAP VMS and SD modules to support end-to-end logistics and invoicing processes, guarantee compliance with local regulations, and identify opportunities for process improvements that will drive our business forward.

Key Responsibilities:

• Utilize SAP Vehicle Management System (VMS) and Sales & Distribution (SD) modules to support logistics, invoicing, stock management, and credit notes, ensuring that data is accurate, updated, and aligned with our retail and operational requirements.
• Oversee and coordinate transportation with local partners, ensuring timely and accurate stock flow for distribution, warehousing, and retail needs.
• Ensure smooth operations for retail, including invoicing, stock management, and credit note processing, to maintain efficient, reliable transactions.
• Strengthen relationships with BYD Europe Logistics, improving communication protocols and identifying areas to streamline and enhance logistics processes across the distribution chain.
• Monitor, collect, and process necessary documentation for the registration and compliance of vehicles in local markets, ensuring all requirements are met prior to distribution.

 

Your profile

• Familiarity with logistics processes is essential, and knowledge of SAP is a plus.
• A proactive, results-driven approach, with excellent planning and follow-up capabilities.
• Excellent communication skills are essential. You are fluent in French and Dutch and have a strong command of English.
• Solid Excel skills are essential.
• Independent, resourceful, and focused on finding solutions and seizing opportunities.

 

We offer

• The possibility to join a young and dynamic team working for a brand in full expansion.
• A chance to drive the future with Inchcape and BYD
• At BYD, you'll work in a team of experienced professionals, where collaboration and teamwork are top priorities. We invest in your development with a variety of opportunities.
• We also offer you a competitive salary, a car with a fuel card, a thirteenth month, a net allowance, lunche vouchers, ecocheques and comprehensive insurance packages.

 

Are you ready to take on the challenge of developing a new automotive brand in Belgium and Luxembourg? 

Your dedicated Talent Acquisition Partner : Laurine Akwesi

 

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
 

Want to work on the leading electric car brand? Now are exciting times to work on electrical vehicles, the future of mobility. BYD is the global leader in electric & hybrid cars with over 400000 cars sold worldwide in 2024!

If you want to join the ride to success with us, check out this unique job opportunity!

As a Sales Admin Coordinator, you'll be the one ensuring our ordering & delivery processes meet the standards in the fast-paced sales world, by guiding the sales admin team but also by playing your own part in the follow-up of administrative tasks when needed. If you like motivating a team, are good with details and thrive in a busy environment, this job is perfect for you. In this role you (as well as your Admin colleagues) will be reporting to the Sales Admin & Delivery Manager.

Your role

• You drive the business and maximize performance by ensuring an accurate & smooth administration of the vehicles to be delivered 
• You coordinate the planning of the delivery of the cars
• You act as operational support and backup of the whole Sales Admin & Delivery team 
• You look for efficiencies in processes and procedures
• You follow-up the daily delivery figures and develop action plans when needed
• You implement a clear delivery procedure for all sites

Your experience

• Experience in an administrative role with customer contacts.
• Experience in leading a team is a plus
• Good knowledge of Office applications (Excel, Word).  Knowledge of a dealer computer package (Incadea) is a plus.
• Fluent in Dutch, French and English.
• Excellent communication skills
• Being a dynamic team player who can act and think proactively
• Accurate and organized
• Have a high degree of integrity

 

We offer

• The possibility to join a young and dynamic team working for a brand in full expansion.
•  An open, collaborative working environment 
• A chance to drive the future with Inchcape and BYD
• A competitive salary package with additional benefits

Your dedicated Talent Acquisition Partner : Laurine Akwesi

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Fantastic Opportunity at Inchcape! Join Team Toyota City!

 

Your Adventure Starts Here: Diagnostician (Outside Category)

• Deliver error-free and accurate service to our wonderful customers.
• Perform maintenance and repairs on the most advanced vehicles.
• Dive into the world of diagnostics, create detailed reports of technical problems and independently carry out complex repairs.
• Be the fearless backup to our studio chief when needed.
• Share your extensive knowledge with other engineers to take the team to new heights.
• Provide technical explanations to customers and conduct test drives that provide crucial insights.
• Help prepare accurate price quotes.
• Effortlessly navigate the workshop with all the necessary materials and tools for legendary maintenance and repairs.

Profile that Hits the Stars:

• Secondary education in a technical direction (car mechanics, electronics).
• Experience in the automotive sector, with a specialization in diagnostics.
• Focused on service, accuracy and organization.
• A team player who shares knowledge, collaborates and takes the team to new heights.

What do we offer?

• The opportunity to shine at the reference brand in hybrid vehicles: Toyota!
• A professional challenge in a team of enthusiastic petrolheads.
• Develop your skills further through the Toyota/Lexus Academy and become an automotive mechanics star!
• An enterprising environment where quality is central.

Are you ready for this incredible adventure? Apply now!

 

Your Talent Acquisition partner : Laurine Akwesi

 

All qualified applicants will be considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability.